Frequently Asked Questions
Everything you need to know about shopping with Katya Wildman.
What are your shipping rates and delivery times?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited delivery arrives within 1-2 business days. Rates are calculated at checkout based on your location.
What is your return policy?
We accept returns on all unused and unwashed items within 30 days of delivery. Please ensure all original tags are attached and the product is in its original packaging to receive a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you ship internationally?
Yes, Katya Wildman ships to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I care for my Katya Wildman products?
To maintain the quality of your items, we recommend following the specific care instructions found on the inner garment label. Generally, we suggest cold washing and air drying for longevity.